Professional Development

Therapeutic Relationships and Professional Boundaries

Professional boundaries define effective and appropriate interactions between the professional (care/support worker) and the person accessing a service, such as a client. People who are providing support or care to a vulnerable population are required to ensure that they establish boundaries that prevent the relationship from being personal, unethical or unprofessional. This protects both the staff member and the person receiving the care or support from confusion or being put in the position when more is expected than is appropriate in a professional relationship.

Understanding and applying professional boundaries ensures professional standards are maintained and people are supported in a safe, respectful and dignified manner.

Learning Outcomes:

This short 1-hour eLearning course focusses on how to maintain professional relationships and reviews examples of maintaining roles and boundaries.

Learning Outcomes:

  • Define professional boundaries
  • Understand the benefits of a therapeutic relationship
  • Recognise behaviours that lead to professional boundaries being crossed
  • Understand the significance of Professional Boundaries Policies
  • Identify effective methods for maintaining boundaries within professional relationships – the right balance

Target Audience 

This eLearning course is for Community sector professionals including managers, team leaders, individual and peers support workers, caseworkers, counsellors, social workers, community development workers and other practitioners who directly support vulnerable children, individuals, families, and communities.

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eLearning Course

More Info



eLearning Course


On-demand Learning


  • Member: $18.00 + GST
  • Non-Member: $30.00 + GST

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LEad Many Countries, One Water by Chris Tobin
Artwork by Chris Tobin, commissioned by LEAD to create an original piece of art that reflects who we are and what we do. Titled “Many Countries, One Water”, the artwork represents the diversity and the connectedness across the communities in which we work. Reproduced with permission and gratitude.


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