Professional Development

Building Resilience in Clients: Strategies that improve the viability and sustainability of client outcomes ©

This new 45 minutes self-paced eLearning course will provide you with some of the key principles that underpin the development of knowledge around ‘resilience’ and the contribution that you, as a frontline worker, can make to help your clients who are dealing with adversity, increase their level of resilience.

We will explore practical strategies that you can help your client to put in place, as well as some of the science that explains how and why these strategies can work.

Course Objectives

  • Increase understanding of how resilience can help clients achieve their outcomes;
  • Provide an understanding of the factors that contribute to fostering resilience;
  • Become aware of the role that frontline workers have in building resilience in clients; &
  • Provide some practical strategies that can nurture clients’ resilience.

Target Audience 

This eLearning course is for Community sector professionals including managers, team leaders, individual and peers support workers, caseworkers, counsellors, social workers, community development workers and other practitioners who directly support vulnerable children, individuals, families, and communities.

  • 00


  • 00


  • 00


  • 00


eLearning Course

More Info



eLearning Course


On-demand Learning


  • Member: $18.00 + GST
  • Non-Member: $30.00 + GST

Leave A Comment

LEad Many Countries, One Water by Chris Tobin
Artwork by Chris Tobin, commissioned by LEAD to create an original piece of art that reflects who we are and what we do. Titled “Many Countries, One Water”, the artwork represents the diversity and the connectedness across the communities in which we work. Reproduced with permission and gratitude.


LEAD acknowledges the traditional custodians of the land we gather and work on, and the land that you are on while visiting our website. We pay our respects to Elders past, present and emerging, for they hold the memories, the traditions, the cultures and hopes of Aboriginal and Torres Strait Islander peoples across the nation. A better understanding and respect for Aboriginal and Torres Strait Islander cultures develops an enriched appreciation for Australia’s cultural heritage and can lead to reconciliation. This is essential to the maturity of Australia as a nation and fundamental to the development of an Australian identity. Understanding and respect are guiding principles of LEAD’s Reconciliation Action Plan.
Go to Top